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Business Management

Managing the Human Being Behind the Business

It's a common problem and we've all seen it - business owners that are just ‘too busy' all of the time, and as a result, do not enjoy the success in business they had hoped for. Let's not kid ourselves, there is a lot to focus on: technology, employees, sales, marketing and so on. These functions are essential and need to be well organised and managed.

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Often we can't even remember the source of those legends. Some come from our own internal beliefs, some from external sources - like those business school truths handed down from mentor to student.

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Tips on Acquiring Customer Loyalty

For any business to be successful you need more than just a good product or service that you provide. You need to keep your clients coming back to your business for more. How do you do that? I am going to give you tips on acquiring customer loyalty. These tips will help you think about ways to get your customers back to your store time after time, for example through using Loyalty cards.

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Why Did I ever Get into Business for Myself? Dealing with the Why Factor

Have you ever stopped and thought about why you got into business? What was the driving force behind your decision to lose the security blanket of having a regular paycheck, benefits and regular vacations? Do you lay awake at night, worried about how you are going to feed your family, the unresolved client issues, or just the stress of an employee upsetting one of your best clients? These are some of the questions entrepreneurs ask themselves on a regular basis when trying to figure out why they ever got into business for themselves.

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Flawless Execution: Bridging the Continuous Improvement Gap

Created in the 1980s by Motorola and popularized in the '90s at GE, Six Sigma has been shown to improve processes and reduce error rates, but does it still stand up to today's fast-paced, hostile business environment? In comparison, Flawless Execution, a continuous improvement process perfected over many years from fighter pilot training principles, may be a simpler yet more effective business performance model.

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Elements of a Good Business Letter

The essentials which go to make up a good business letter may be divided into two classes - mechanical make-up, and contents. Before a letter can come into existence the mechanical side must be attended to. The subject matter may be pertinent and well composed and yet the letter itself be so arranged typo-graphically and so disposed on the page that the unity of the whole is lost.

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